You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Item such as Software and Video Games cannot be returned after opening due to the nature of the product.
You should expect to receive your refund in 3-5 days of us receiving and examining the returned goods.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to the UK Mainland only.
Free Standard UK mainland Delivery (3-5 Days)
£9.99 next working day on orders place before 10.15am (Mon - Fri)
Saturday delivery is dependant on weight and location and is charged at an extra fee, please contact us for more information.
We try to ship all our orders within 24hrs of purchase but it may take up to 72hrs in some cases.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.